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Returns & Exchanges

What is your return policy?

We want you to love your shoes—and if they’re not quite right, we’re here to help. We offer free returns within 30 days of purchase, no questions asked. If it’s been 31–60 days, we’ll still accept returns for product defects or dissatisfaction, thoug

How do I start a return or exchange?

Starting a return or exchange is easy! Just visit our Returns Center here. Please ensure the shoes are unworn, in original packaging, and in resellable condition. You will need your order number and the email that was used to place the order to get s

Can I exchange for a different size or style?

Yes! If your shoes don’t fit quite right or you prefer a different color, we’re happy to help with a direct exchange—as long as it’s within 30 days and the item is still in stock. You can set up your exchange by using our exchange center.Please ensur

When will I receive my refund?

Once your return is received we’ll begin processing your refund. Refunds are usually issued within 3–5 business days back to your original payment method.

How do I know my size?

Great question! Our shoes generally run true to size, but we always recommend checking the size chart on each product page. If you’re in between sizes, we recommend sizing up, or if you are unsure, feel free to contact us—we can help guide you based

How do I clean my shoes?

To help your shoes last longer, we recommend cleaning them gently using a soft brush or cloth. For suede styles, use a suede brush and protector spray. Avoid machine washing, and let your shoes air dry away from direct heat. You can view our full car